Digital Platforms Services Product Manager - Treasury & Trade Solutions
上海市
Product Manager - Digital Platforms Services, China
The China Product Manager for Digital Platforms Services is responsible for driving the consistency and progress across key "must win" areas as part of the overall Digital Transformation goals across Channels, Onboarding, and Global Billing System (GBS) for China. This includes country leadership of the Digital strategy. A core part of this is leading the development and commercialization of Digital product suite and driving the digital onboarding initiatives. The role will work with regional and global product teams and stakeholders from Sales, Product, Relationship, Technology, Operations, Service, Legal, and Compliance functions, as well as global support teams.
This is a pivotal role in the Citi’s digital transformation journey. The role will work across all ICG senior stakeholders to drive the progress across key must win areas across Channels, Onboarding, and Global Billing System (GBS). This demands the ability to negotiate and trade off with the most senior stakeholders across the regions, influencing stakeholders from across the business around prioritization and then building a product framework to ensure continual accelerated progress. Advanced communication and diplomacy skills are critical persuading and influencing key stakeholders. The candidate will need to demonstrate strong leadership skills.
Responsibilities
The Product Manager is responsible for all activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs across Channels, Onboarding, and Global Billing System (GBS).
This role will also lead innovation strategy, define and manage product development processes, scope product releases, identify new opportunities to address business priorities, incorporating regulatory and compliance requirements and investment tracking
Sets strategic vision with team and functional partners to encourage creative and strategic thinking from team and develops 3-5 year product strategy and execution road-map with a transformational change plan
Drives customer segmentation, product positioning, and marketing plans for each client segment
Execute the Digital Onboarding Strategic Roadmap in a cross functional setting and drive excellency in client experience (as evidenced in client feedback) through product enhancements and process reengineering
Embeds a culture of world-class professional Product Development, leveraging tools such as Product Launch Framework and ensures that ongoing product innovation and development meets strategic and financial objectives
Explores products / propositions addressing clients’ end-to-end needs, including services with respect to pre and post onboarding and defines strategic opportunities for large-scale product partnerships/alliances with external/internal parties/vendors
Develops products with attractive and sustainable P&Ls (Revenue, Expense, Net Income Plan and Operating Efficiency) and analyzes product profitability, competition and positioning in the market and proactively drive initiatives to maintain Citi’s leadership position
Establishes a dynamic management and communication process between global product management team and country/ regional partners with clear roles & responsibilities, and shared goals and vision
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Establish a dynamic management and communication process between global product management team and country/cluster/regional partners with clear roles & responsibilities and ensures alignment between Product team and functional partners (such as Operations, Technology, TTS Sales, Finance, Legal, In Business Risk, Independent Risk, Compliance/AML, Sanctions Compliance and other)
Qualifications
8+ years of relevant experience
Proven track record of successfully managing in a large and complex business
Intellectual curiosity, analytical and conceptual thinker
Proactively seeks and develops new opportunities
Thorough financial acumen and P&L management experience
Excellent analytical, interpretive and problem solving skills
Proven track record of bringing diverse groups and perspectives to work against a common goal
Ability to maintain momentum and minimize client and employee attrition
Process Management knowledge with a propensity for detail and comprehensiveness of content
Ability to collaborate and clearly communicate with senior members of an organization
Project Management skills with experience leading large cross functional initiatives
Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions
Knowledge of Forecasting platforms, database management and tools is preferred, not required
Self-aware with ability to adapt to various situations, rapidly assimilate and report on complex information while creating a future vision
Behavioral Competencies
The role requires an ability to communicate effectively and constructively at all levels.
Outstanding relationship skills - ability to partner and work collaboratively with all groups, developing productive and trusted relationships, and advisory with business and regional / global Product team.
Analysis and decision making - able to identify and understand the primary issues, problems and opportunities and develop appropriate solutions.
Able to influence at all levels without formal reporting lines.
Self-starter - positive, energetic and able to prioritize appropriately and act decisively.
Education
Graduate Degree, with distinguished academic achievement, high level of personal integrity, interest in banking as evidenced by related work experience, proven dedication to excellence, leadership qualities and a flexible, creative, innovative personality
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Business Overview
Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Citi Treasury and Trade Solutions , TTS is one of the largest global businesses within Citi’s Institutional Clients Group. We are the leading provider of integrated cash management and trade solutions for multinational corporations, commercial, financial institutions and the public sector around the world. Based on the foundation of the industry’s largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering a comprehensive range of digitally-enabled treasury, trade and liquidity management solutions.
Digital Platforms are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments.
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Job Family Group: Product Management and Development
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Job Family: Product Development
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Time Type: Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
The China Product Manager for Digital Platforms Services is responsible for driving the consistency and progress across key "must win" areas as part of the overall Digital Transformation goals across Channels, Onboarding, and Global Billing System (GBS) for China. This includes country leadership of the Digital strategy. A core part of this is leading the development and commercialization of Digital product suite and driving the digital onboarding initiatives. The role will work with regional and global product teams and stakeholders from Sales, Product, Relationship, Technology, Operations, Service, Legal, and Compliance functions, as well as global support teams.
This is a pivotal role in the Citi’s digital transformation journey. The role will work across all ICG senior stakeholders to drive the progress across key must win areas across Channels, Onboarding, and Global Billing System (GBS). This demands the ability to negotiate and trade off with the most senior stakeholders across the regions, influencing stakeholders from across the business around prioritization and then building a product framework to ensure continual accelerated progress. Advanced communication and diplomacy skills are critical persuading and influencing key stakeholders. The candidate will need to demonstrate strong leadership skills.
Responsibilities
The Product Manager is responsible for all activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs across Channels, Onboarding, and Global Billing System (GBS).
This role will also lead innovation strategy, define and manage product development processes, scope product releases, identify new opportunities to address business priorities, incorporating regulatory and compliance requirements and investment tracking
Sets strategic vision with team and functional partners to encourage creative and strategic thinking from team and develops 3-5 year product strategy and execution road-map with a transformational change plan
Drives customer segmentation, product positioning, and marketing plans for each client segment
Execute the Digital Onboarding Strategic Roadmap in a cross functional setting and drive excellency in client experience (as evidenced in client feedback) through product enhancements and process reengineering
Embeds a culture of world-class professional Product Development, leveraging tools such as Product Launch Framework and ensures that ongoing product innovation and development meets strategic and financial objectives
Explores products / propositions addressing clients’ end-to-end needs, including services with respect to pre and post onboarding and defines strategic opportunities for large-scale product partnerships/alliances with external/internal parties/vendors
Develops products with attractive and sustainable P&Ls (Revenue, Expense, Net Income Plan and Operating Efficiency) and analyzes product profitability, competition and positioning in the market and proactively drive initiatives to maintain Citi’s leadership position
Establishes a dynamic management and communication process between global product management team and country/ regional partners with clear roles & responsibilities, and shared goals and vision
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Establish a dynamic management and communication process between global product management team and country/cluster/regional partners with clear roles & responsibilities and ensures alignment between Product team and functional partners (such as Operations, Technology, TTS Sales, Finance, Legal, In Business Risk, Independent Risk, Compliance/AML, Sanctions Compliance and other)
Qualifications
8+ years of relevant experience
Proven track record of successfully managing in a large and complex business
Intellectual curiosity, analytical and conceptual thinker
Proactively seeks and develops new opportunities
Thorough financial acumen and P&L management experience
Excellent analytical, interpretive and problem solving skills
Proven track record of bringing diverse groups and perspectives to work against a common goal
Ability to maintain momentum and minimize client and employee attrition
Process Management knowledge with a propensity for detail and comprehensiveness of content
Ability to collaborate and clearly communicate with senior members of an organization
Project Management skills with experience leading large cross functional initiatives
Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions
Knowledge of Forecasting platforms, database management and tools is preferred, not required
Self-aware with ability to adapt to various situations, rapidly assimilate and report on complex information while creating a future vision
Behavioral Competencies
The role requires an ability to communicate effectively and constructively at all levels.
Outstanding relationship skills - ability to partner and work collaboratively with all groups, developing productive and trusted relationships, and advisory with business and regional / global Product team.
Analysis and decision making - able to identify and understand the primary issues, problems and opportunities and develop appropriate solutions.
Able to influence at all levels without formal reporting lines.
Self-starter - positive, energetic and able to prioritize appropriately and act decisively.
Education
Graduate Degree, with distinguished academic achievement, high level of personal integrity, interest in banking as evidenced by related work experience, proven dedication to excellence, leadership qualities and a flexible, creative, innovative personality
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Business Overview
Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Citi Treasury and Trade Solutions , TTS is one of the largest global businesses within Citi’s Institutional Clients Group. We are the leading provider of integrated cash management and trade solutions for multinational corporations, commercial, financial institutions and the public sector around the world. Based on the foundation of the industry’s largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering a comprehensive range of digitally-enabled treasury, trade and liquidity management solutions.
Digital Platforms are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments.
-------------------------------------------------
Job Family Group: Product Management and Development
-------------------------------------------------
Job Family: Product Development
------------------------------------------------------
Time Type: Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
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