HR Tools Support Analyst

Bengaluru, Karnataka
Introduction
Seeking a HR IT Business Analyst to manage and support HR IT tools and systems, such as Workday, Concur etc and ensure that these systems are designed per business requirements and operating effectively.

Your Role and Responsibilities
  • Work with the HR business to design and document e2e processes to be configure and implement IT solutions / tools
  • Research, analyse, and maintain HR IT tools and systems in support of HR business requirements.
  • Acts as liaison with the organization’s IT function for configuration, requests, concerns, and any other related issues from within the organization as it relates to the support of the HR IT tools.
  • Provide analysis of configuration and results, validate program changes, develop specifications for configuration and identify business needs as it relates to the organization’s HR IT projects.
  • Provide training, consultative support, and technical assistance to end-users of the various HR systems.
  • Provide production support to internal clients and third-party vendors for HRMS projects.
  • Evaluate relevant Workday issues and enhancement requests to determine business insight, validity, and level of effort, for potential roadmap delivery.
  • Create and monitor support cases using Jira, create relevant searches and run reports.
  • Provide support from initiation to completion for Workday issues and updates submitted through JIRA, including participation and/or support of user acceptance testing, and partner as needed with change management and user adoption team.
IBMReferred_India

Required Technical and Professional Expertise
  • Overall 7+ years of experience in Software Industry and 5+ years’ experience in HRIT area – either in business analysis or in technical/functional design and implementation experience of configuring and implementing Workday processes
  • 5+ years of Core HR Processes with expert level proficiency
  • 5+ years of experience in HR IT Tools (Workday, Concur)
  • 2+ years of HR business process analysis
  • 1+ year of Payroll, Talent, Leaves, Time Tracking

Preferred Technical and Professional Expertise
  • Strong organizational skills and some project management experience required.
  • Motivated self-starter with ability to work independently, adapt to changing priorities, handle multiple assignments
  • Ability to collaborate in-person and virtual/remote environments.

About Business Unit
IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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