Some career choices have more impact than others.

We’re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who’ll work with courageous integrity every day.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships.

In this role you will be the end to end owner of the Mortgage product. This includes the sales, fulfillment, marketing, customer knowledge/experience, segmentation and profitability functions. Being the end to end owner is about ensuring each area is held accountable for the implementation and design. To make this process operate efficiently a communicative and consultative approach must be taken while building relationships with key stakeholders.

Your main responsibilities will include:

• Be the product lead for the Assessment/Risk stream under the strategic initiative Time to Yes (TTY) for a period of 18 months
• Develop and implement the HSBC Mortgage Strategy by using design principles to ensure clear direction and market innovation.
• Develop the Customer Segment Plan, which includes a full above the line and below the line Marketing Plan, and end-to-end Customer Contact Plan
• Own and drive all identified initiatives to integration into the business with full reporting to ensure complete monitoring and reviewing where required.
• End-to-end ownership of the Mortgage product portfolio, with focus on portfolio risk
• Liaise with all key stakeholders to ensure the strategy has full ‘buy-in’ and support to ensure a smooth implementation.
  

Requirements

To be successful in this role, you will need:

• Tertiary qualification is desirable.
• Strong understanding of drivers and levers of the mortgage portfolio.
• Sound understanding of the mortgage industry in Australia.
• Demonstated analytical ability.
• Mortgage industry knowledge is preferred.

Preference will be given to candidates who hold Australian or New Zealand PR/Citizenship or working rights or who can show they currently have unrestricted work rights in Australia with no limitations.

HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels. #LI-HSBCJHE