Introduction
Our AIOps Pre-Sales Specialists collaborate with Sales teams to identify and kickstart Management and AIOps opportunities and drive revenue. Specialists engage with customers to understand their business and technical requirements for, Intelligent Change Risk Management, Cost Optimization, Application Scaling and Deployment and GRC (Governance, Risk and Compliance). They develop use cases that articulate the value proposition of IBM’s Management and Watson AIOps portfolio and how it differentiates from competitor’s solutions.

Your Role and Responsibilities
This role is the start of your Automation career at IBM, where you will grow to become an expert in Watson AIOps that will see you as a trusted advisor to customers, IBM Sales teams and IBM Business Partners. Our Specialists understand the customer's business and technical requirements and the competitive landscape. They apply business insights, build, and maintain relationships, incorporate hardware, software and services into solutions and ensure customer readiness for implementation.

We are interested in candidates who have a passion for technology and data and come from one of the following degrees: Software Engineering, Computer Science, Information Technology, Engineering, or other degrees with a technical focus.

Responsibilities to build to on your Technical Watson AIOps Career

• Build to becoming a subject matter expert for the IBM Watson AIOps Portfolio of products
• Contribute to the development of qualified opportunities with the IBM Sales teams
• Learn the IBM Technical Sales process to support the sales cycle and team
• Support the Business Partner ecosystem
• Develop technical and business essential skills through on-going education and self-study leveraging learning@IBM
• Build an understanding of the AIOps competitive landscape and industry trends
• Develop and progress qualified opportunities for Management and AIOps in collaboration with IBM Sales teams
• Ability to work collaboratively as part of a team, as well as working independently when required
• Collaborate with other internal IBM teams to drive unmatched customer satisfaction

Skills and Experience that are within the Domain

• You’re looking for your next career step
• You’re passionate about the power of hybrid cloud and AI to transform
• A growth mindset, and commitment to continuous learning and personal development
• Must enjoy presenting, demonstrating technology
• Think creatively in producing video content to showcase IBM technology
• You’ve approximately 2 years of commercial experience since graduating with
  your IT/Technology degree
• Functional knowledge of Cloud deployments and SaaS offerings
• Functional understanding across the Monitoring landscape
• Understanding of the following verticals: IT Operations, DevOps, SRE, Observability
• Knowledge and experience on Kubernetes/Openshift (ideally)
• Cloud & Virtualisation – AWS, Azure, IBM Cloud, VMWare, etc.
• Problem determination/solving
• Modern architecture – microservices, service mesh, RESTful API
• Knowledge of operating systems is desirable (Windows, Linux, and UNIX platforms ideally)
• Experience with SQL, Javascript or XML programming, Python, or R is desirable
• Machine Learning model, data analytics/algorithm
• Understand of IT operations such as
  • Infrastructure/Application monitoring
  • Log/Metric/Event/Alert/Alarm management system
  • DevOps/Automation tools – scripting (shell, python, ansible, etc.), infra-as-code, runbooks, etc.

IBM welcomes, includes, values and respects everyone. We celebrate diversity in all forms. Our culture is rich and intentionally inclusive. IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise
As above

Preferred Technical and Professional Expertise
As above

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

The successful applicant will need to be fully vaccinated with an approved COVID-19 vaccination, or otherwise be granted an exemption from this requirement by IBM. This is to ensure that IBM can meet its work, health and safety obligations and also its customers' requirements.

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.