Senior Service Associate - HR
Bengaluru, Karnataka
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities
As Lead Practitioner-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.
Responsibilities:
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities
As Lead Practitioner-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.
Responsibilities:
- You will update and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
- Interface with customers to resolve questions and issues regarding compensation administration/processes
- Provides data for any internal business controls team as required
- Ensure compliance to the client’s existing standards
- You will require to have good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.
Required Technical and Professional Expertise
- Minimum 3-5 years in Core HR & Issue Resolution for any International IT / ITES Companies.
- Good verbal and written English language skills. Ability to communicate and resolve difficult customer service issues
- Expertise and knowledge in Core HR related processes (excluding Recruitment)
- Good knowledge of MS Excel
- Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
- Ability to trouble-shoot and implement changes in his/her processes
- Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
- Attention to details
- Team work – the ability to work well within the team is key to this role
Preferred Technical and Professional Expertise
- Experience in HR Management System.
- Masters Degree in HR
About Business Unit
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBM
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBM
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM