About Us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description –
You will be engaging with key stakeholders and providing knowledge, experience and thought leadership in one of the Telecom domain- CPQ, Fulfillment, Assurance, Billing or Self-care and defining requirements to implement Industry standard solutions.

If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

• Roles and Responsibilities:
  • Facilitation of workshops to elicit and capture requirements
  • Formulating recommendations for appropriate action by factual investigation and analysis with help of appropriate best practices, tools, and techniques.
  • Conceptualizing, defining, and maturing business- functional and non-functional requirements
  • Able to break down work into epics, features, stories, and specifying acceptance criteria, to enable the effective planning and delivery of work, when working in Agile teams.
  • Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.
  • Work with product architects on business case development and project plan.
  • Provide input into technical impact and gap analysis, design, and research, working as part of a technical capability team in one or more missions.
  • Align requirements specifications across domains and ensure requirements traceability for design, development, testing and launch
  • Working in a collaborative and agile environment along with core agile delivery teams
  • Act as a facilitator between various teams and stakeholders to clarify requirements

• Skills /Competencies:
  • Experience in working with Telecom clients
  • Minimum of 6-8 years’ experience working as a Business Analyst
  • Should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices in Telecom area like Frameworx, ITIL
  • Expert at defining the requirements and functional design via structured business analysis and agile methods
  • Should have knowledge of the broad range of telecom domains like Product Modelling, CRM, Fulfilment, Assurance, Billing, Self-care etc.
  • Should be able to work independently and capture requirements by talking to multiple system owners and vendors in the role of BA

• Additional Skills:
  • Excellent customer interfacing skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and outstanding analytical and Problem-solving skills.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on [email protected] or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.